Contact AirTalk Wireless Customer Service
How to Reach a Person at AirTalk Wireless
Verified Contact Information
Toll-Free Number:
-
1-855-924-7825
Customer Service:
-
1-206-445-7825
info@airtalkwireless.com
AirTalk Wireless Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular AirTalk Wireless Phone Number
1 (855) 924-7825
Average Hold Time
00:11:54
Average Calls duration
3 minutes
Most Popular AirTalk Wireless Email Address
info@airtalkwireless.com
AirTalk Wireless Live Agent Availability
1% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
AirTalk Wireless Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular AirTalk Wireless Phone Number | 1 (855) 924-7825 |
| Average Hold Time | 00:11:54 |
| Average Calls duration | 3 minutes |
| Most Popular AirTalk Wireless Email Address | info@airtalkwireless.com |
| AirTalk Wireless Live Agent Availability | 1% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| AirTalk Wireless Customer Service Rating | 3.4 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Product/ service, request for information and staff |
| Customer Effort Score | High Effort |
| Prepare before the call to AirTalk Wireless | First and last name, address or zip code or email |
Contact Information
AirTalk Wireless Website:
AirTalk Wireless Help Center:
Corporate Office Address:
AirTalk Wireless
9920 Brooklet Dr
Houston,
Texas
77099
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 8:00pm (CST)
Saturday: 10:00am - 7:00pm (CST)
Summary of AirTalk Wireless Customer Service Calls
9.5K
TOTAL
CALLS
CALLS
03:07
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AirTalk Wireless?
Product/ Service Question:
- “I order a phone and no SIM card in the box!”
- “I need a new phone this one is defective”
- “I purchased an iPhone I want the phone number transferred to it”
Request for Information Question:
- “To speak with alive person”
- “I cannot remember my airtalk application or anything and I'm trying to apply for a new government phone but it's telling me that I have an active application with airtalk wireless and I cannot remember it”
- “I would like to know what is going on with my application”
Staff Question:
- “Service issues with phone”
- “Service issue”
- “New service and phone”
Shipping and Delivery Question:
- “The tracking # given for the New phone I purchased Galaxy A14 5G on 6/7 .where is my phone”
- “Phone shipment”
- “I haven't received my sincere yet”
Account Question:
- “Account service information”
- “Locked my sim”
- “Can't login do not know my user ID”
Activation/ Cancellation Question:
- “Want to cancel my service”
- “Cancel service lost phone”
- “I want to cancel. Service”
Return/ Replace Question:
- “Need to change my number with old #”
- “Change of number”
- “I lost my phone and need a replacement phone asap”
Cards Question:
- “Waiting for my sim card”
- “Sim card”
- “Someone's using my SIM card”
Website/ Application Question:
- “New application online”
- “Application”
- “Application status and enrollment id number”
Payments and Charges Question:
- “My messing up want hold a charge”
- “My phone is not charging”
- “Unauthorized signature”
Refund Question:
- “Trying to get my money back from buy a phone that was 37.00”
- “Refund”
- “Need refund you withdrawal fromy bank”
Employment Question:
- “To apply for a job”
Other Question:
- “Esim”
- “Lost phone get other phone”
- “Cant make calls”
Compare AirTalk Wireless Customer Service To
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AirTalk Wireless